Episode 83 Continuously Improving Your Employee’s Experiences with Lori Ann Duguay

KEY TOPICS IN THIS PODCAST

• 0:00:11 Improving employee experiences
• 0:02:50 How HR create happier and more engaging workplaces
• 0:07:45 The importance of mapping out the employee’s journey
• 0:09:25 Engaging employee experience
• 0:12:44 The people-centered approach
• 0:14:21 The importance of a long-term approach
• 0:21:47 Employee’s engagement in rapid organizational growth
• 0:26:09 Why you should invest in your people
• 0:32:20 Establishing a talent development strategy
• 0:36:13 The importance of change management in employee engagement

Key Takeaways

• Being well-versed in transactional operational HR will produce more overarching employee experiences
• Better bandwidth is needed to execute more strategic exercises
• Establishing a longer-term vision for people helps develop initiatives and improvements
• Mapping out the employee’s journey is a process of making sure that the company is delivering on the pitch that they made during the interview.
• Optimizing the process of engagement helps the employees set up their success
• Communication is important to make sure that the employees are happy with their experience
• Onboarding and orientation are important to provide support for the employees
• Identifying high-potential candidates is important to provide them with development opportunities

Memorable Quote From Lori-Ann Duguay “Coalition is key because those are your champions, those are your cheerleaders, they’re your Mythbusters”